Elise Bauer has a great post about moderating comments on a blog, and I really agree with a lot of her points. (Thanks Michael Ruhlman for the heads-up!) I didn't use to moderate comments until I started getting spam, and then it became a necessity. Nowadays, I moderate because I deem some comments unpublishable.
My basic principle is that I will publish all comments even if they are arguing against me and what I say. I believe that everyone's opinions should be heard, but here are a few other guidelines that I impose:
- Write in a respectful tone even if you are disagreeing with me. People who rail and are accusatory are offensive.
- Back up what you have to say, I try my best to check sources before I publish posts. You should too.
Case in point: Here is a comment I received recently about my post about Pain Poilâne being sold in Boston.
"Ha! you think the Poilane bread flown in to Formaggio Kitchen every thursday is FRESH? joke's on you...it's not. Really uber-pretentios people buy it though and think it's JUST wonderful. You know most people can't tell the difference between 5$ cheese and 35$ cheese. There's a sucker born every minute sez P.T. Barnum"
A couple of issues I have here. First, my information about Poilâne bread coming into Boston was direct from the owner herself, Apollonia Poilâne. She never said how fresh the bread was. I assumed it was fairly fresh, which one could argue was fairly naive on my part. Since then, I have purchased the bread and have not detected any staleness, so I now have an informed opinion. However, the commenter here has provided no evidence that the bread is not fresh. Before making accusatory statements, find evidence- such a simple concept to protect your integrity.
Next, listing the quote from P.T. Barnum was rude and insulting. My blog will never be totally objective (is any journalism for that matter?), so I reserve the right to censor whatever I like. Again, I'll publish anything, even opposing thoughts or arguments, as long as it is done in a respectful manner. I love the dialogue that I've engaged in and hope it continues.
Bon Appétit!
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